Help & Tutorials

Job Evidence guide

Get started

  1. Create a job record

    Start a record for the job you want to document. Use a clear name that you will recognize later.

  2. Record the work

    Add relevant before and after photos and factual notes. Check that each photo shows the correct job and stage.

  3. Review the evidence

    Check the order, descriptions and intended recipient before exporting or sharing. Keep sensitive customer information out of unnecessary photos.

Questions & troubleshooting

Is this Job Handoff?

No. Job Evidence records work evidence. Job Handoff prepares a crew brief. They are separate products.

Does a photo prove a legal claim?

Photos and notes are records, not a guarantee of legal proof. Keep originals and use appropriate professional advice when needed.

Where is my information?

Follow the product App Data Schedule for its storage and sharing details. Do not uninstall while trying to recover local records.

Need more help?

Contact conceptsrefinery@gmail.com with the app version, device type and the step that failed. Avoid including customer data. Never send passwords or payment details.