Job Handoff guide
A practical guide to Job Handoff. Product availability and features depend on your installed version. Check product information for current availability.
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Prepare the brief
Record the job, location details needed by the crew and the work agreed with the customer.
Make the work clear
Put instructions, constraints, access details and relevant photos in crew-visible fields. Keep private notes and price or collection context in owner-only fields. Review photos and captions for sensitive details too.
Check before handing over
Open Crew-safe preview and read exactly what the crew will receive. Owner-only fields are excluded. Prepare or share only after reviewing the current brief. Preparation and the share sheet do not prove delivery or acknowledgment.
Questions & troubleshooting
Is a handoff a contract?
A crew brief communicates work. Do not treat it as a substitute for a suitable customer agreement.
What if details change?
Review the brief, update the information and make clear which version the crew should use.
Need more help?
Contact conceptsrefinery@gmail.com with the app version, device type and the step that failed. Avoid including customer data. Never send passwords or payment details.