Help & Tutorials

Priority Follow-Up guide

Get started

  1. Start with the defaults

    Choose Use Defaults to begin, then add an item with a clear next action. Choose its importance and deadline. Your local queue does not require an account or internet.

  2. Understand importance and urgency

    Chosen importance is a minimum attention level. A deadline can raise an item’s urgency as it approaches. Overdue items are shown separately. Red Alert is a priority label, not an emergency service.

  3. Reschedule or complete

    Use an item’s completion or rescheduling controls. Review the current deadline if you open an old notification. Completed items can be reopened; quick completion may also offer Undo while you remain on that screen.

  4. Change attention windows carefully

    Settings lets you enter positive hours in the order Red Alert, Urgent, Important, Normal. Preview Changes before confirming. Existing importance choices and deadlines remain unchanged.

  5. Use alerts as an optional aid

    Enable alerts in Settings and allow notifications if you want them. A native test-notification action is separate from the simulated example. Device settings can delay or silence alerts. Continue checking the queue itself.

Questions & troubleshooting

Do I lose the queue if I decline notifications?

No. Local saves and queue use remain available. Change notification permission later in device settings.

Why did an item move up the list?

An approaching deadline can raise its attention level. Its chosen importance remains the minimum.

Why did no notification appear?

Check permission, Focus or Do Not Disturb, sound and battery settings. Reopen the app and confirm the current due date. A scheduled alert is not proof of delivery.

Is How It Works available offline?

Yes. Existing in-app explanations and simulated examples remain available offline. This website guide is optional and online.

Need more help?

Contact conceptsrefinery@gmail.com with the app version, device type and the step that failed. Avoid including customer data. Never send passwords or payment details.